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Making A Purchase Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.
We accept Solo, Switch, Visa and Mastercard.
Shipping & Handling We can deliver to all UK addresses (addresses with a royal mail postcode) and BFPO's in North West Europe (i.e. BFPO's 15-49, 101-115,140,800-809).
Delivery charges are: £6.00 up to £200. Above £200 delivery is free.
Deliveries can be made to other addresses but at additional cost. We will inform you of that cost by email with the option to cancel or continue with order.
All orders are subject to availability and your credit/debit card payment being approved.
If we are in a back order situation you will be informed of this on the website / and or by email and will be given the option to cancel the order.
Your order will normally be delivered within 10 working days subject to product availability.
For security purposes a signature will be required on deliver |
Delivery Schedule Your order will normally be delivered within 5 working days subject to product availability.
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| Back Orders If your item is not in stock, we will back order for you. |
| Tax Charges All products are priced in pounds sterling and include UK VAT at the prevailing rate. |
| Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
Guarantee Guarantee/Returns Policy
If you are not satisfied with the goods that you have received they may be returned providing they are unused and in the original packaging. The course of action for returns is detailed below.
1. If the goods have been ordered incorrectly i.e wrong size etc then please return goods and order details to address as follows with your new request,
Attn Sales Office
Scout Shops
Lancing Business Park
Lancing
West Sussex
BN15 8UG.
Registered offices as above
Scout Shops Ltd registered in England No 1101498
Vat number GB 872854682
2) If goods are found to be faulty or the incorrect items have been delivered or you have any other query please contact us by one of the following options, emailing us at enquiries@scoutshops.com call on 01903 755352 (International +44) fax on 01903 750993
3. Please return the original receipt with the goods.
4. Once returned goods have been checked your account will be credited within 28 days.
5. Packages must be returned pre-paid unless incorrectly delivered. |
Privacy Policy We know of no card fraud that has occurred on this site. We use 'WorldPay - The Worlds No' 1 online payment
processor' over a secure network for credit card authorisations.
We will not pass on your contact details to any other sources.
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